Your pin is initially set as either the last four digits of your phone number for the account or the last four digits of the barcode. Your username will be your barcode, found on your library card. You can renew items over the phone, call. Only items from RiverShare member libraries.Īccess the login screen here, or by clicking the Library Account link at the top of our web site. ILL items are not eligible for auto-renew. If this applies to you, just call the library and staff will be happy to assist you.ĭoes this apply to my items that I get through Inter-Library Loan (ILL)? for items that cannot be renewed because another borrower has requested the item, can only be renewed by calling your local library or the dedicated renewals. If you have phone selected for notifications, you will only receive automated calls for holds when they are ready. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Due to character limitations on text notifications, they cannot convey the same detail as an email notification. If you get text notifications, use that as a reminder to check your account to see what has been auto-renewed and what is due soon. If you receive email notifications, it will detail what has been able to be auto-renewed along with the new due date and/or materials that are due soon. Also, if you haven’t signed up for email or text notifications, we can help you with that too.Īlmost overdue and Auto-Renew notifications are sent out 3 days before the due date. This is the best way to keep up with your item’s due dates, especially if you have multiple items with different due dates. To renew books from other consortium libraries, please contact the supplying library. Click on the Renew Selected Items button. Note: Only GW materials can be renewed by phone. From within your account, select the boxes next to the items you want to renew. We encourage all patrons to monitor their account through the library’s website. When prompted, be prepared to give your library barcode or university ID number and the barcodes of the books you wish to renew. How do I know if an item has been renewed? If there is a hold on it, or the item has run out of allowed renewals, then it will be due on the original due date. Renewals receive a due date of three weeks from the previous due date. If none of these reasons apply, please contact us for help. Most library privileges must be renewed annually in September. As long as there is not a hold on that item, it will be automatically renewed. Most materials may be renewed up to three times for a total of twelve weeks, which includes the first check out and subsequent three renewals. Your library card may have expired or will expire by the item due date. This feature automatically renews eligible items that are on your account.Įach item has a set number of allowed renewals. You can also renew your items by telephone, 24 hours a day, by calling the toll-free number: (888) 577-5275. Auto-renewal of library items started on January 1, 2022, for all RiverShare Libraries!
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